Refund Policy

At CakeProjects, we are committed to providing a seamless project management experience. If you are not fully satisfied with our service, we offer a transparent refund policy to ensure fairness.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

✅ Duplicate Payments – If you were charged multiple times for the same subscription or service.
✅ Technical Issues – If a system malfunction prevents you from using the core features, and our support team is unable to resolve the issue within a reasonable time.
✅ Service Not Delivered – If you have purchased a service or feature that was not provided as described.
✅ Cancellation Within Trial Period – If a refund request is made within the trial period (if applicable), before the first billing cycle.

2. Non-Refundable Cases

🚫 Change of Mind – Refunds will not be issued if you simply decide not to use the service after purchase.
🚫 Partial Subscription Usage – If you have already used the service for a significant portion of your billing period.
🚫 Third-Party Integrations – Issues arising due to third-party software, plugins, or external dependencies are not covered under our refund policy.
🚫 Failure to Cancel – If you fail to cancel your subscription before the next billing cycle, we cannot provide a refund for the current billing period.

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:
1️⃣ Contact Support – Send an email to support with your order details, payment receipt, and reason for the refund request.
2️⃣ Verification Process – Our team will review your request and may require additional information to process the refund.
3️⃣ Refund Approval – If approved, refunds will be processed within 5-10 business days, depending on your payment method.

4. Subscription Cancellations

You can cancel your subscription at any time through your CakeProjects.com account settings. Cancellation will stop future billings, but any previously charged amount remains non-refundable unless it meets the conditions outlined above.

5. Modifications to This Policy

CakeProjects reserves the right to modify or update this refund policy at any time. Changes will be reflected on this page, and we encourage users to review it periodically.

For any further questions, please contact our support team at support@cakeprojects.com.

🚀 Thank you for choosing CakeProjects! We appreciate your trust in our platform.